Recently, lots of Snapchat users complain about the issue “Snapchat not loading snaps”. As we all know Snapchat is one of the most popular applications in social networking for sharing pictures and videos among friends these pictures are called Snaps.
Snapchat users facing an error in which Snapchat not working properly or loading the snaps. Snapchat recently updated a feature in which the snaps automatically disappear once the user opened the file. But later on, lots of photos and videos sharing apps also implement this feature however this not affect the popularity of the Snapchat app.
So, according to the reports, When Snapchat users open the Snaps to view they only see the black screen without any error popup on the screen of the application. Moreover, users also report no longer how many minutes they left the video to load on the app it just doesn’t load.
Ways To Fixes Snapchat Not Working or Loading Snaps
There are some fixes that you can apply to get rid of the issue on Android, iOS or Microsoft phone applications. Apply this below-given solution one by one.
1. Restart The Snapchat Application
This is a basic step that you must take before procced to other methods. Most of the time there is a common bug that can be easily fixed by restarting the device if you’re using Snapchat on the cell phone then restart the mobile phone. In case if the application suck or there is an application lag issue then it can be fixed by this fix.
Therefore give the complete reboot to your cell phone.
Android – Press the power and volume buttons together for a few seconds and select the on-screen instructions to reboot the android device.
iOS – Press and release the Volume Up button and then press the Power button until you see the Apple Logo on your iOS device.
2. Clear Snapchat App Cache
When you download Snapchat on your phone and start using it. From that moment the Snapchat data will be stored on your cell phone this type of data and media file is called Cache. In case if any of these files not downloaded properly doesn’t work on your device or load snaps.
This is a technical guide to clear the cache of an application if it’s not working properly. So if Snapchat not working on your phone and you facing the issue of not loading snaps. Then you can easily clear the Cache data of Snapchat this will reboot the application and fix the issue.
Follow the steps to clear Snapchat Cache.
Android – Go to the Settings > App Management > Snapchat > Clear Cache
iOS – Snapchat >> Settings >> Clear cache to delete data cached in the application.
Note: Clearing the Cache Data of Snapchat Application will do not cause any loss of the data it will simply delete the data.
3. Uninstall Snapchat App And Re-Install It
Sometimes, due to some technical bug the users starting issues on mobile phone applications. For this, you’ve to remove the application from your cell phone and reinstall it. This will update the application and remove the bug that causing Snapchat not to load properly on Snapchat app this will also fix the issues caused when is Snapchat down for a few minutes.
If you’re using the Android Phone then remove the Snapchat application. Long Press on the Snapchat app icon from the cell phone home interface and then select “Uninstall”. You can also go to the Phone Settings > App Management > Snapchat > Uninstall.
On iOS devices, Go to the Touch and hold on the App icon > Tap on Remove App > Tap Delete App.
Once the application is uninstalled you can easily reinstall it on Android you can download and install it from Google Play Store and on an iOS device from Apple Store.
4. Delete The Conversation
In case if you’re not able to see or download the snaps or stories from any particular user on the Snapchat application. To resolve this you can easily clear the conversation of that person.
Follow the steps to delete Snapchat Conversation.
- Tap to load Snapchat app and tap on the Gear icon given at the top right side of the screen.
- This will open the Snapchat Settings. Scroll down to the screen.
- Tap on the “Clear Conversation” given under the privacy option.
- Select the “Delete” button.
But remember this method will remove all the snaps received and send in the conversation of that person.
5. Check the Permission Enabled for the Snapchat App
In this method, you’ve to check if the permission was enabled for the Snapchat application on your cell phone. Sometimes the permission is disabled for certain applications on the phone or Snapchat does not have the correct permission to function properly.
The most nessceassry permission of the app that has to be enabled is storage, location and others. So you’ve if all required permission was enabled on your device or not. To do that follow the below-given steps to access Snapchat app permission.
- Go to the Snapchat app and tap on the gear icon.
- Now you’ll be on the Settings menu of the Snapchat app.
- Scroll down to the Permissions and open it.
- Tap on the Turn On button.
6. Remove The Friend And Re-Add
Its method is the same as clear the conversation of the friend on Snapchat that we mentioned above. In this, you’ve re-add the friend but remember this will remove all the snaps send and received by this individual friend. For lots of Snapchat users, this method works to fix the Snapchat snap loading problem.
- Go to the Snapchat, Tap on the Profile Picture.
- Now, Go to My Friends (Remove the friend who snaps are not loading).
- Then ask the friend to re-add you.
All these above-given methods worked for lots of Snapchat users who claimed the Snapchat not working properly or the Snaps are not loading on Snapchat.